Commercial Lines Account Manager

Commercial Lines Account Manager
Petra RMS is seeking a full-time Commercial Lines Account Manager role in the Birmingham, AL area to service an established book of commercial accounts.
Primary Responsibilities:
- Manages the service and sales support for assigned book of commercial lines business
- Assists with all new and renewal submissions
- Markets new business and current accounts in a timely manner
- Review Policies for accuracy and completeness
- Reviews client policy transactions to verify they are in accordance with company guidelines
- Documents all activity related to a customer/policy in agency management system
- Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information
- Provides prompt, accurate, and courteous service to customers, producers, and company personnel
- Improves insurance skills and knowledge by seeking out educational opportunities
Desired Skills:
- Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience
- EPIC agency management system software experience strongly preferred
- Experience working with multiple lines of commercial coverage
- Fosters a proactive relationship with customers and company representatives
- Possesses excellent organizational and technical skills, is a problem solver and self-starter
- Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity
- Has the ability to perform multiple tasks in a complex working environment accurately and proficiently
- At least one professional insurance designation preferred
Education/Experience:
- 3+ years of commercial insurance experience, required
- 5+ years of commercial insurance experience, preferred
- Holds a current Property and Casualty Insurance license
- Preferred experience working within the Applied EPIC system
- College Degree preferred
Please note Petra RMS is a Sunstar Insurance Company. We offer a very competitive employee benefits package. We also offer flexible working schedules with a combination of remote and in-office work options.
Petra RMS is proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
Please contact Jen Hester (jhester@petrarms.com 205-719-2926) and Eric Williamson (ewilliamson@petrarms.com 205-719-2929)
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Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Mid to Senior Level
Job Function : Customer Service