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Personal Lines Account Manager

Personal Lines Account Manager

Dark Insurance Agency needs YOU!  We are in search of a full-time Personal Lines Account Manager in the area of Lake Martin, Alexander City area to service an established book of commercial customers.  Enjoyable team-oriented and fun work environment!


Primary Duties:

  • Service and sales support for established book of Personal Lines customers
  • Quotes new Homeowners, Personal Auto, and other Personal Lines amongst several different carrier partners to find insureds the best policy
  • Main point of contact for all new and renewal customer accounts
  • Fields questions of all kinds dealing with personal lines including coverage, claims, and billing questions
  • Processes change of policy requests
  • Documents all activity related to a customer/policy in agency management system
  • Maintains confidentiality of all customers and agency business accounts
  • Gives all new and existing customers a great customer experience with good attitude
  • Strives to join a great team environment, but also works independently


Desired Skills:

  • Must have strong customer service and communication skills
  • Strong computer knowledge and skills including experience with Microsoft Office programs.  
  • CISR Designation preferred or agrees to pursue CISR Designation
  • Constantly investigating customer accounts for problems or errors
  • Able to multitask working several tasks at a time throughout the day
  • Possesses strong organizational and technical skills, and is self-motivated
  • Demonstrates positive customer service and sales skills.  Must enjoy working with people.



  • 6 months + years of commercial insurance experience, preferred
  • Holds a current Property and Casualty Insurance license or willing to obtain one immediately
  • Preferred experience working within the Applied Agency Management system
  • College Degree preferred
  • Training included from existing personal lines account manager with over 40 years of experience!

Dark Insurance is a proud equal opportunity employer.   Strong benefits options and competitive salary in the beautiful Lake Martin area!

**Additional, unlimited, income opportunities for selling life insurance to a largely untapped client base!**  

For interested parties, please contact Will Dark 256.234.5026 or

Please forward resumes to &

Additional Info

Job Type : Full-Time

Education Level : High School, Bachelors Degree, Associate Degree

Experience Level : Entry Level

Job Function : Customer Service, Sales

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