Personal Lines Account Manager

Personal Lines Account Manager
Dark Insurance Agency needs YOU! We are in search of a full-time Personal Lines Account Manager in the area of Lake Martin, Alexander City area to service an established book of commercial customers. Enjoyable team-oriented and fun work environment!
Primary Duties:
- Service and sales support for established book of Personal Lines customers
- Quotes new Homeowners, Personal Auto, and other Personal Lines amongst several different carrier partners to find insureds the best policy
- Main point of contact for all new and renewal customer accounts
- Fields questions of all kinds dealing with personal lines including coverage, claims, and billing questions
- Processes change of policy requests
- Documents all activity related to a customer/policy in agency management system
- Maintains confidentiality of all customers and agency business accounts
- Gives all new and existing customers a great customer experience with good attitude
- Strives to join a great team environment, but also works independently
Desired Skills:
- Must have strong customer service and communication skills
- Strong computer knowledge and skills including experience with Microsoft Office programs.
- CISR Designation preferred or agrees to pursue CISR Designation
- Constantly investigating customer accounts for problems or errors
- Able to multitask working several tasks at a time throughout the day
- Possesses strong organizational and technical skills, and is self-motivated
- Demonstrates positive customer service and sales skills. Must enjoy working with people.
Education/Experience:
- 6 months + years of commercial insurance experience, preferred
- Holds a current Property and Casualty Insurance license or willing to obtain one immediately
- Preferred experience working within the Applied Agency Management system
- College Degree preferred
- Training included from existing personal lines account manager with over 40 years of experience!
Dark Insurance is a proud equal opportunity employer. Strong benefits options and competitive salary in the beautiful Lake Martin area!
**Additional, unlimited, income opportunities for selling life insurance to a largely untapped client base!**
For interested parties, please contact Will Dark 256.234.5026 or wdark@darkinsurance.com
Please forward resumes to wdark@darkinsurance.com & jhdark@darkinsurance.com.
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Additional Info
Job Type : Full-Time
Education Level : High School, Bachelors Degree, Associate Degree
Experience Level : Entry Level
Job Function : Customer Service, Sales