Description

Topics Covered:

• Improve your people skills dramatically.
• Tune up your professional competence.
• Acquire a wealth of tools and techniques for dealing with customers effectively.

All these skills serve to make an employee more valuable, more productive, and more satisfied on the job.

*Dynamics of Service satisfies the update requirement for CISRs and CSRMs.

State Fees For Filing CE Credit Is An Additional $7.00 (1.00 per credit hour)