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Commercial Account Manager

Commercial Account Manager

Thompson Insurance is growing — and we're looking for the right person to grow with us.


As a Commercial Lines Account Manager, you are responsible for delivering proactive, accurate, and timely service across all client accounts. This role evolves beyond frontline support into full account ownership, including policy servicing, endorsements, exposure changes, audits, billing inquiries and renewal preparation. You will be handling quick transactions and frontline service tasks that keep the Senior Account Manager focused on higher-level client and revenue-generating work. This role emphasizes speed, accuracy, and first-call resolution. By combining strong technical expertise, efficient workflow management, and high-level client communication, this position ensures exceptional client experience while supporting agency growth and retention.


Interested candidates should contact Kathi Griggs, k.griggs@thomins.com, 334-277-8970.


Additional Info

Job Type : Full-Time

Job Function : Customer Service

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